Call Center

Westaff is seeking a Program Representative and Call Center Reps for  long term temporary assignments with our client companies. This is a great opportunity to gain experience in an office environment! Hours are Monday-Friday, 8:30am-5pm.
Duties
– Conduct outbound calls to promote programs or collect information
– Field incoming calls
– Enter data about calls into tracking systems
– Answer incoming calls and field basic queries about programs
– Oversee completeness of application forms, verification paperwork, and other documents under the direction of the program manager
– Other duties as assigned

Position Requirements
– Excellent phone skills
– Previous call center, customer service, or sales experience highly desirable
– Proficiency with Microsoft office suite, esp. Excel
– Evening hours may be required